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  • customer changed delivery date over the phone

    Selling on Konga Created 3 years ago | Updated 3 years ago
  • wo
    wemimo o B
    Hello every1,  a customer placed an order in my konga store and she later called to change the delivery date. Do I still drop off  within 48hrs of accepting the order? 

Comment

  • Ebere O B
    Posted 3 years ago
    Hello Wemimo, Please accept the order, to avoid a cancellation, However if the rescheduled delivery date by the customer is beyond 7days, have the customer cancel the order and replace at her convenience.

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