Confirmation of email address and phone number of first time buyers
Selling on KongaCreated 3 years ago
| Updated 3 years ago
I have been receiving 'fake orders' of recent one last week and another this week. I am not complaining here but to make a suggestion. If Konga can confirm the email address and phone numbers of buyers at the point of creating a new account on the Konga site, this will reduce fake order placement.
I have experienced order that were with switched off phone number and email address that doesn't exist. As a seller to cancel order will definitely bring down the shipping rate and mails sent to Konga Mall do not get quick response. Please kindly look into this. Thanks
Posted 3 years ago
Thank you for this suggestion. This will be forwarded to the necessary units. Thank you
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