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  • Confirmation of email address and phone number of first time buyers

    Selling on Konga Created 2 years ago | Updated 2 years ago
  • AM
    Aminu M S
    I have been receiving 'fake orders' of recent one last week and another this week.  I am not complaining here but to make a suggestion. If Konga can confirm the email address and phone numbers of buyers at the point of creating a new account on the Konga site, this will reduce fake order placement. 
    
    I have experienced order that were with switched off phone number and email address that doesn't exist. As a seller to cancel order will definitely bring down the shipping rate and mails sent to Konga Mall do not get quick response. Please kindly look into this. Thanks 

Comment

  • Ebere O B
    Posted 2 years ago
    Hello Aminu,
    
    Thank you for this suggestion. This will be forwarded to the necessary units. Thank you

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