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  • Can't login to my SHQ accounts

    Technical Issues Created 8 months ago | Updated 8 months ago
  • YO
    Yemisi O S
    Pls I currently can't login into my seller accounts and I have orders to process. I am using the right password and email sp that's not the issue but it's a technical problem on your side. Please urgently rectify it. Thanks 

Comments

  • tF
    teju F Konga Moderator
    Posted 8 months ago
    Hello Olaniyi,
    
    Kindly confirm the day email was sent and the address you sent this.
    
    Thank you
  • OO
    Olaniyi O S
    Posted 8 months ago
    Please i need to change my SHQ login details, i have sent a mail and also called in yet no response from no one till now. The current username email is invalid anymore. Please i need a solution. Thanks
  • tF
    teju F Konga Moderator
    Posted 8 months ago
    Hello Ibrahim,
    
    While we sort this out and understand the inconvenience it may cause, we ask that you visit the nearest bank to you to pay for your subscription.
    
    Thank you,
  • IF
    IBRAHIM F S
    Posted 8 months ago
    It has being like that for a while. Konga pay has been removed, even the debit card alternative to pay for subscription is not working. The E-bill that konga introduced as alternative to pay is not coming up, I tried fidelity bank, zenith bank, Gtbank. Really fed up I had to stop stressing myself to go to different banks just because of paying for subscription fee.
  • tF
    teju F Konga Moderator
    Posted 8 months ago
    Hello Yemisi,
    
    Kindly confirm if this has been resolved. Ultimately, you can click on "Forgot Password" to reset your password so we can rule that out.
    
    Thank you.

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