Shipping and DeliveryCreated 2 years ago
| Updated 2 years ago
I have a question. How do you handle cancelled/rejected self-fulfilled deliveries? I have a couple of orders that have that issue or similar and I have received an email informing me that an invoice will be sent to me since one of the orders has been automatically marked as delivered.
I have also sent an email to firstname.lastname@example.org. Please advise.
Posted 2 years ago
When you have unsuccessful delivery of an order,you are to send the order number to email@example.com stating the reason/s why you want it to be cancelled.
You will be reply within 48hrs after verification has been carried out.
Hope this help.
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