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  • CANCELLATION OF ORDER

    Buying on Konga Created 1 year ago | Updated 1 year ago
  • OM
    Oluwadara M B
    pls how can i cancel an order?

Comments

  • tF
    teju F Konga Moderator
    Posted 1 year ago
    For orders that have been marked as shipped but you want to cancel, you can select from the drop down provided. Do note that all cancellations are usually verified from customers.
    
    
  • tF
    teju F Konga Moderator
    Posted 1 year ago
    Once done, you will be prompted to select reason, you can choose from the drop down option the reason that applies best. 
  • tF
    teju F Konga Moderator
    Posted 1 year ago
    Hello Oluwadara,
    
    To cancel an order, visit your Order pages from your SHQ dashboard and select "Cancel" under the order number. 

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