Cancellation Notice when accepting orders was giving error notice
Selling on KongaCreated 3 years ago
| Updated 3 years ago
i got notification for a new order, for more than 24hours i was trying to accpt the order and it kept showing me the error message "Error!
AN UNEXPECTED ERROR HAS OCCURRED.
then the next morning , i got notification that the order has been cancelled!!! what does konga to do extend "acceptance window" of sellers when they have technical issues? this is not proper at all. im not happy about this
Posted 3 years ago
Hello Chika, we are currently looking into rectifying this. Thank you for reaching out to us.
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