Cancel revertedSelling on Konga Created 3 years ago | Updated 3 years ago
EGElabor G S
Please can a cancel order be reverted, buyer said i should ship and i have shipped the item, But i send a mail for cancellation before and it has been cancelled, please can the order still be reverted back.
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Ebere O BPosted 3 years ago
Hello Elabor. A cancelled order can only be replaced with a new order. Kindly send the affected order number to firstname.lastname@example.org for the order to be replaced.