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  • Buyers Can't See Some of my Items in my Store

    General Discussion Created 3 years ago | Updated 3 years ago
  • Abioye Festus Adekunle A Abioye Festus Adekunle A B
    It has been discovered that buyers can't see some of my Items in my Store again. For example all these items are seeing live in my seller HQ but when buyers search for it or view my store, they can't find them. Why ?
     shq.konga.com/product/edit?id=380499
    http://shq.konga.com/product/edit?id=367779
    And many more. Please, kindly see to this 

Comments

  • CJ
    Chidozie J S
    Posted 3 years ago
    I'm having similar issues most of my recent products aren't showing on my store I've mailed the Konga email now response 
  • BA
    Bidemi Rebecca A B
    Posted 3 years ago
    I had this same issues but then I realised I had put down item quantity as 1, so when order for it was placed it automatically went to the sold out items, I actually thought quantity meant how many are you selling for that price, I didn't know it meant how many if this product do you have in stock so i'll suggest you check your sold out stick and change quantity.
  • AY
    Adeola Y Konga Moderator
    Posted 3 years ago
    @Abioye, We will look into this. Moving forward, kindly send a mail to [email protected] when you experience such issues. 

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