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  • Anyone else having issues with ordering?

    General Discussion Created 10 months ago | Updated 10 months ago
  • morzook b morzook b S
    Konga homepage hasn't been available on PC since morning and when I try to order via my store link, I can't seem to be able to log in. Same with the Android app! 
    
    This is a shame on konga's part as this is the peek period for e-commerce everywhere. It's annoying. 
    
    A platform like konga should never have downtimes

Comments

  • tF
    teju F Konga Moderator
    Posted 10 months ago
    Hello all,
    
    Please be informed this has been resolved.
    
    We apologize for the possible lost sales or sales delay this may have caused. Should you still be experiencing this, kindly notify us.
    
    Thank you.
  • OB
    Omolara B S
    Posted 10 months ago
    Customers are making same complaints. Please assist in resolving this issue once and for all. The re-occurrence rate is high. Not every customer complains most will just give up and look elsewhere.
  • tF
    teju F Konga Moderator
    Posted 10 months ago
    Hello Morzook,
    
    This has been fixed. If issue still persists, please send an email to mall@konga.com with an attached screenshot of error response on Android app.
    
    Thank you,

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