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  • All Links to Our Store are Redirected to Konga Mobile App

    Technical Issues Created 3 years ago | Updated 3 years ago
  • IO
    Ifeoma O S
    Hello Team,
    We need urgent help with this issue. At the moment all the links we are providing to customers to visit products on our shop are redirecting to the Konga mobile app page. This is costing us money as our online adverts are being rendered ineffective. Kindly assist to resolve this. See screen shot of the mobile app when you click on a sample of our link below via a mobile device. I was testing this on an iPhone. http://www.konga.com/cozy-beddings-gucci-inspired-designer-flatsheet-1689618
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Comments

  • Ebere O B
    Posted 3 years ago
    Hello Ifeoma, 
    Please click on the link again, everything seems fine on this end. The link provided redirects to your store product on both desktop and an iphone.
    
    For further queries, please send an email to mall@konga.com . Thank you
    
    
  • IO
    Ifeoma O S
    Posted 3 years ago
    See the screen shot below please.

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