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  • All items in my store has been rejected because i edited there weight

    Technical Issues Created 2 years ago | Updated 2 years ago
  • KO
    Konyenum O S
    Dear Konga,
    
    Please note that all items in store has been REJECTED because i got a mail from your saying, deliveries will be billed based on weights and all merchants should use appropriate weight for there products.
    
    I comply to the directives and inputed the exact weight of my items and to my surprise, ALL THE ITEMS WERE REJECTED. AND NOW MY STORE IS OFFLINE.
    
    As a loyal merchant of over 8 months without any issue, i want to plead that Konga look into this issue and resolve accordingly.
    
    Thanks  

Comments

  • OO
    Omolara O Konga Moderator
    Posted 2 years ago
    Hello Konyenum,
    
    This will be looked into, a rep will contact you shortly.
  • KO
    Konyenum O S
    Posted 2 years ago
    Konga Has still not responded.

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