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  • Action Required: Select Your Preferred “Pick-up Location”

    General Discussion Created 1 year ago | Updated 1 year ago
  • OO
    Omolara O Konga Moderator
    Dear Seller,
    
    In a bid to avoid returned orders being sent to the wrong pick-up location, we will like to ensure that your preferred return location matches with our records.
    
    Hence, we implore that you log into your SHQ account and fill in your preferred return location. Please see steps below:
    
    Step 1 :http://take.ms/h
    Step 2: http://take.ms/s3
    Step 3: http://take.ms/q
    Step 4: http://take.ms/v
    
    Please note that your returns will be sent to your selected location.
    
    For more information, you can reach us on 01-460 5555 and 0809 460 5555 or email us at [email protected]
    
    Kind regards,
    Your Konga Mall Team
    

Comments

  • CO
    Chinwe O S
    Posted 1 year ago
    Hello Omolara, 
    what are we in Port Harcourt suppose to do? choose Lagos? Waiting for your response as we can no longer sign on
  • HN
    HENRIGGS N B
    Posted 1 year ago
    My location is not among the list of selected return locations. My City is Port Harcourt
  • Aw
    Affiong w S
    Posted 1 year ago
    Thanks. Selection has been done.
  • OO
    Omolara O Konga Moderator
    Posted 1 year ago
    Hello All,
    
    Kindly ignore the above links and follow the step below
    1. Log into store
    2. Click “Settings” tab
    3. Click “Delivery” 
    4. Click “Select Returns location”, select your preferred .
    
  • Aw
    Affiong w S
    Posted 1 year ago
    Hi, the steps above don't work. Could you check it yourself and confirm? The page being opened after clicking on the link has nothing to do with Konga. 
  • AA
    Adeola A S
    Posted 1 year ago
    I have just done that under settings. Then navigated to delivery. Thanks
  • AA
    Adeola A S
    Posted 1 year ago
    Please explain better. I have searched through but couldn't find where to fill in details of !y preferred location. Instead, I saw a returns forms to be printed which is actually meant for the buyer. Thanks
  • OO
    Omolara O Konga Moderator
    Posted 1 year ago
    Hello Babasola,
    
    Please follow the steps above to set your preferred location.
  • BA
    Babasola A S
    Posted 1 year ago
    How do I pick a location for returned item?

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