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  • Account Details

    Selling on Konga Created 3 years ago | Updated 3 years ago
  • FM
    Funmilayo M S
    hi, i recently joined Konga HQ as a seller but i have completed my registration process due to account details submission, i wish to know if i could register with my personal account details for now as against the company account details.
    regards
    Mrs funmilayo
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Comments

  • Ebere O B
    Posted 3 years ago
    Hello Vitalis, 
     Kindly log into your SHQ, at the top right of your page, click on your storename, scroll down to Profile to edit your details, alternatively, you may send an email to [email protected] requesting a change in store name.
  • vi
    vitalis i S
    Posted 3 years ago
    hello...am new to this platform, i want to change my name . the name on my national i.d is different from name i registered with. how do i correct this?
    
    
  • Ebere O B
    Posted 3 years ago
    Hello Funmilayo,
    A representative will reach out to you  with the necessary information on selling on the Konga platform, alternatively you could send an email to [email protected] . Thank you
  • FM
    Funmilayo M S
    Posted 3 years ago
    Thanks Ebere, more questions please,
    1, how do i set delivery fees to locations that am not doing free deliveries to and is this to be added to the product fee, am not clear on your Seller HQ page  titled "Set your delivery rate and area" since each item's delivery charge will depend on the weight and courier service.
    2 , who makes the delivery to buyers, is it Konga?
    3,  How do i know what commission  would be charged per item by konga
    
    Regards
    
  • Ebere O B
    Posted 3 years ago
    Hello Funmilayo,
    Welcome to the Konga Mall.  Yes, you can register your personal account.
  • FM
    Funmilayo M S
    Posted 3 years ago
    sorry i meant i have not completed the registration process

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