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  • 7 days delay in crediting wallet

    General Discussion Created 3 years ago | Updated 3 years ago
  • CJ
    Chidozie J S
    Why does Konga still keep money for 7 days when clearly there's no return policy on the goods sold?  What is the money kept for in this case?  

Comments

  • CJ
    Chidozie J S
    Posted 3 years ago
    @Ebere if you want I can provide you details.  a product without return policy still takes 7days for money to leave escrow. my complaints know returns haven't been attended to despite several emails,  calls and posts on this forum.  
  • OO
    Olajumoke O S
    Posted 3 years ago
    i am currently experiencing this.
    
    Even after i removed the return policy on the item. Konga still keeps my money for 7Days.
  • Ebere O B
    Posted 3 years ago
    Hello Chidozie,  Please be informed, When an item has no return policy, funds remain in escrow for only 3days.
    
    
    If you are experiencing any issue with delayed funds in escrow , Kindly forward your complaint to [email protected]

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