4months plus missing products by Konga. When will I be paid please?General Discussion Created 3 years ago | Updated 3 years ago
aoada o B
I dropped/shipped about 15 products worth a minimum of N8,500 per products on time. Konga courier delivered them very late to the customers who then turned them down. I called the customers to hear from them, they said konga delivered 3wks-4wks after the date they ordered for them. Now, Konga refused to return my products till date. I have written Konga over 10times, called over 15 times. I know the names of most of the customer care guys I have spoken to on this (Helen, Olusola, Ifeanyi, Uvie). Unfortunately, they still cant get anything done about my products. Note: I will not take my products back at this point, because it has over stayed and should have been sold somewhere else. Can they give me my money please? I am really embarrassed at the way sellers are being treated at Konga.
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Kunle O SPosted 3 years ago
@Ada, apologies for all these issues you are experiencing. Please send the affected Order Numbers to [email protected] We will get back to you early next week.